Privacy Policy

VAPI ("we", "us") operates vapi.click and related services. This policy describes how we handle personal information when you use our platform, APIs, and website.

We collect account information (name, email), usage data (API calls, session metadata), payment information (processed by third-party providers), and technical data (IP address, device type, logs).

We use your data to provide and improve our services, process transactions, send service communications, ensure security, and comply with legal obligations. We do not sell your personal information.

Audio processed through our platform may be temporarily stored for transcription and quality improvement. Enterprise customers can configure data retention policies and opt out of model training on their data.

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Contact privacy@vapi.click to exercise these rights.

Questions about this policy: privacy@vapi.click